Clients today are looking for highly responsive and transparent service delivery with clear economic value. meet and exceed customer expectations by delivering reputation-enhancing service experiences reliably across offices, practices, and time zones.At the heart of our vision is the dynamic service professional – talented problem solvers who can adjust to changing client, market, and operational needs because their business applications and tools are integrated-by-design yet built-to-flex to evolving business demands.Integrated ERP and CRM solutions make your business rock! Let this management system simplify and integrate your business processing and workflow across the entire company! It fuses operational, financial, customer relations and business intelligence applications offering automated business processing.
The acronym ERP stands for enterprise resource planning. It refers to the systems and software packages used by organizations to manage day-to-day business activities, such as accounting, procurement, project management and manufacturing. ERP systems tie together and define a plethora of business processes and enable the flow of data between them. By collecting an organization’s shared transactional data from multiple sources, ERP systems eliminate data duplication and provide data integrity with a “single source of truth.”Today, ERP systems are critical for managing thousands of businesses of all sizes and in all industries. To these companies, ERP is as indispensable as the electricity that keeps the lights on.
CRM software consolidates customer information and documents into a single CRM database so business users can more easily access and manage it. The other main functions of this software include recording various customer interactions (over email, phone calls, social media or other channels, depending on system capabilities), automating various workflow processes such as tasks, calendars and alerts, and giving managers the ability to track performance and productivity based on information logged within the system.